Know what I do (or don’t do, to be more accurate)?
I don’t do business with websites that don’t provide a phone number. Not because I want to call (I don’t), but because it makes me feel like they are hiding something. I’ll make an exception for huge, well-advertised sites like Amazon.com (who has proven to be very adept at customer service), but otherwise, if you don’t provide your phone number, I’ll pass.
Why many companies feel they are too good to get away with not posting their phone number is beyond me.
So here’s a tip – not having your phone number on your website is almost certainly costing you money. Trust me – as disturbing as the thought may be, there are a lot of people like me out there.